Nova Scotia Power has confirmed that it suffered a data breach, resulting in the theft of sensitive customer information. The cybersecurity incident was discovered last month, with the company revealing that unauthorized access to certain parts of its network and servers occurred.
As a major utility serving over 500,000 customers in Nova Scotia, Nova Scotia Power, a subsidiary of Emera Inc., holds a significant market share of 95%. It generates over 10,000 GWh of energy annually, distributed through an extensive network of power lines.
The company announced on April 28, 2025, that investigations revealed customer data might have been compromised, with details of the breach confirming that the exposure of sensitive information occurred on March 19, 2025. Information stolen includes full names, phone numbers, email addresses, mailing addresses, date of birth, and banking details.
Although the utility reported no evidence of data misuse, it is offering two years of credit monitoring service for affected customers. Notifications outlining the breach and available support resources are being mailed to impacted individuals. As a precaution, Nova Scotia Power urges its customers to remain vigilant against potential phishing attempts that could arise in the aftermath of the breach. For more details, affected customers can refer to the incident update published by the company here.