An outage in Amazon Web Services (AWS) has caused widespread disruptions to millions of websites and online services, including Amazon.com, PrimeVideo, Perplexity AI and Canva. The outage began about 85 minutes earlier and affected users in multiple regions, including the United States and Europe.
According to the AWS Health page, Amazon said it was seeing increased error rates and latencies for multiple AWS services in the US-EAST-1 region and that the issue may also be affecting case creation through the AWS Support Center or the Support API. “We are actively engaged and working to both mitigate the issue and understand root cause,” the company said.
Several major services confirmed disruptions. Epic Games’ Fortnite posted on X about a major service disruption, saying gameplay itself was not affected but players could not log in because the login system is powered by AWS. Perplexity said its chat app was offline due to the AWS outage, and Canva’s status page said the company was seeing significantly increased error rates and was investigating.
Tracking service Downdetector reported that 15 major services were offline due to AWS issues, including entertainment platforms such as Roblox and Hulu. The affected services include Amazon, PrimeVideo, Fortnite, Clash of Clans, Clash of Royals, Palworld, Snapchat, Perplexity, Canva, Roblox, Hulu and Robinhood.
Some services began recovering after about 45 minutes of outage. There is no confirmed root cause or a timeline for full restoration.