WestJet, Canada’s second-largest airline, is currently investigating a significant cyberattack that has severely disrupted access to various internal systems and services. According to a recent security advisory published on the airline’s website, the incident has restricted access for numerous users of both the WestJet app and company websites.
In response to the attack, WestJet has mobilized specialized internal teams and is collaborating with law enforcement as well as Transport Canada to thoroughly investigate the situation and mitigate impacts. The airline expressed its commitment to ensuring the safety of operations while safeguarding sensitive data for both guests and employees. WestJet has publicly apologized for the disruption that its customers are experiencing.
A Saturday morning update from the airline confirmed that operations continue to run safely, although access to certain software and services remains impacted. The specifics of the attack are still unclear, as there are questions regarding whether the disruption was due to a ransomware attack that encrypted systems or if the systems were taken offline intentionally to contain the breach.